Method 5: Uninstalling and Reinstalling Device Drivers Step 4: Go to Drivers and Click on Update Drivers. Step 3: Double Click on your Fingerprint Reader Step 2: Double Click on Biometric Devices There are chances that your previous fingerprint reader drivers aren’t compatible with the current version of Windows and hence, you might need to update the Fingerprint Reader drivers. Step 5: Click on Set up that comes after you remove the previously added fingerprint and follow the steps. Step 4: Click on Windows Hello Fingerprint and click Remove. To remove your previous fingerprint and add a new one:
It has fixed the problem with a numerous number of users who thought there was some serious problem with the fingerprint reader in their devices, but it was rather a small glitch. Trying to register the fingerprint once again isn’t a bad idea. There is a good chance that with any Windows update, your previously registered fingerprint stopped working for whatsoever reason. Method 3: Reset the Fingerprint Settings and register your fingerprint again. To run Windows Troubleshooter, go to Update and Security menu as explained in the previous method and click on Troubleshoot. Windows Troubleshooter is a Windows built-in tool to automatically detect any hardware problem that may have occurred and may be causing the problem.